Our Customer Privacy Policy October 2014

At MCFI, our customers are our most valuable asset. We recognize that building a long-term business relationship with customers depends a great deal on trust. This trust begins with our commitment to respecting, as well as protecting your privacy. As such, we have implemented this Customer Privacy Policy, which explains our privacy practices, in compliance with the Data Protection Act 2004.
 
What information do we collect?
During the course of your transactions with us or with one of the our affiliated companies of the Harel Mallac Group, Personal Data such as your name, address, credit card details, contact details, email address and delivery details may be required to process the transaction. Furthermore, to tailor our subsequent communications to you and tailor-makeimprove our products and services offering, we may ask you to provide information regarding your personal or professional interests, demographic profile, experience with our products,  and contact preferences as well as information to help us build your demographic profile.
 
How do we use your information?
  • To complete a transaction. 
  • To improve customer service (your information helps us to more effectively respond more effectively to your customer service requests and support needs).
  • To send periodic emails and to administer market surveys. (Tthe email address you provide for ordering process, may be used to send you information and updates pertaining to your ongoing transaction(s), in addition to receiving occasional company updates, related products or service information and special offers. Where appropriate, we will obtain your consent to do so and you may wish to opt out at any time). 
  • To help us prevent fraud, money laundering, terrorism and other crimes by verifying what we know about you.
 
Do we disclose information to outside parties?
We will not disclose your Personal Data unless required by law, and/or permitted to do so by yourself. We use your Personal Data for internal purposes and they areare available only to the other entities of the Harel Mallac Group for use as described above. Such entities are equally governed by our privacy policy.  We do not sell, rent or trade in Personal Information. We may transfer selected and relevant information to third parties who need such Personal Data to provide services on behalf of Harel Mallac Group, effectively. Any such service providers are contractually bound to maintain the confidentiality of such transferred Personal Data and are prohibited from using the Personal Data for any other purpose. Furthermore, your consent to our use of Personal Data can be withdrawn at any time. However, if you choose not to disclose such Personal Data, we may not be able to provide you with some of our products and services, or even answer some of your questions.
 
What are the obligations of the company?
You may check, renew and update Personal Data that we hold about you by contacting us . The company shall provide such Personal Data kept by it as long as it does not relate to another customer/person. You also have the right to request the blocking or erasure of data whose purpose has lapsed.  The company shall endeavor to do its bestreasonable endeavors to keep your Personal Data accurate and up to date.
 
How do we protect your information?
MCFI is committed to ensuring the security of your Personal Data. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of personal information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure it.